20+ years of turning design into a strategic asset — aligning vision, systems, and people to deliver creativity at scale.
hello@mrpritchard.com
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07917708817
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Experience
Head of Product Design
Just Group ↗
June 2025 – Present
London
Building an in-house design function and optimising growth
- +200% registration conversion uplift
- 5-theme design audit embedded in product process
- Accessibility by Design programme
VP, Experience Design
J.P. Morgan Chase ↗
March 2022 – May 2025
London
Scaled design system & UI foundations
- System maturity +14 points in 18 months
- Defined UI principles, accessibility standards
- 300,000 → 2.5m customers, 4.9 app rating
Principle Design Lead
Bud ↗
December 2018 - June 2021
London
Open-banking powered innovation
- Delivered Rent Recognition (government-backed initiative)
- Built SDKs & developer portal for startups → HSBC
- Created frameworks for scalable, human-centred financial products
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A1studio / The Kablamo Collective
September 2012 - December 2018
London
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- Design and developed our proprietary content and process management system for SMEs
- Digitised paper workflows to secure £2m contract for client Flight Plastics
Skills
Strategic & Creative Oversight
- Creative Strategy Development
- Talent Relations & Management
- Creative Direction Oversight
- Brand Alignment
Communication & Collaboration
- Cross-Functional Team Leadership
- Client Relationship Management
- Stakeholder Communication
Project Management
- Budget Management & Forecasting
- Timeline Development & Execution
- Vendor & Contract Negotiation
- On-Site Production Management